During TechCrunch Disrupt week in October 2026, QueSee AI won the Audience Favorite award at Venture Night in San Francisco.
Organized by TechEmbassy, Venture Night brings together startups, investors, and technology leaders from around the world, continuing the UAtech initiative’s mission of supporting Ukrainian-founded startups as they expand internationally.
Founded and led by CEO Andrii Konovalenko, QueSee AI is building a customer experience and retention intelligence platform for service providers.
The company says it is already trusted by service providers across the United States.
The idea started out thanks to the team’s years in the internet service provider industry.
Providers collect customer signals across calls, chats, tickets, billing, and network data, but those signals sit in separate systems.
QueSee joins these signals to flag customers at risk of leaving, explains why, and routes the save to the right person.
It also reviews every call, ticket, and chat against the provider’s own service standards, where traditional QA reviews only a small sample - helping providers understand their customers' experience for business growth, as well as protecting their subscribers from cancelling.
At Cal.net, an independent provider in California, call quality scores rose from just over 50% to 77% between January and July 2026, and open tickets at the end of the day fell from more than 100 to fewer than 20.
At 360Broadband, QueSee helped retain 103 subscribers, protect $9,352 in monthly recurring revenue, and raise agent SOP scores from 76.6% to 84.2%.
Next, the company is rolling out a managed AI voice agent built on each provider’s own playbook.
It will handle routine conversations so support teams can focus on the ones that need a person.
QueSee also plans to expand beyond broadband into other service industries and grow its partner channel across the US.
This article is part of our Startup Success Stories series, highlighting startups recognized at Venture Night San Francisco.
